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FREQUENTLY ASKED QUESTIONS

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Explore our frequently asked questions. Don’t see what you're looking for? Just give us a shout.


How ReviveHealth Works
Getting care with ReviveHealth
How ReviveHealth keeps you healthy

ReviveHealth is a membership model that contains a bundle of medical and other services that are delivered virtually. Revive is not an insurance plan, and we do recommend that members consider a high deductible plan to cover costly and unanticipated care expenses.

ReviveHealth is built on convenience, you have access to everything we provide from the comfort of your home (or car, or anywhere you have your phone with you). That means no traveling to doctor's offices and no waiting rooms. We even deliver all of your medications right to your home.

And since your membership is only $59/month, you wind up paying less for all the services you'd pay for a visit to a doctor's office, or an urgent care.Plus, you can save money on everyday purchases through our online marketplace so it's possible you could save enough to pay for your membership.

A ReviveHealth membership is only $59/month (less than the cost of visiting a doctor’s office), so you can try ReviveHealth for the month and we know you will stay for a lifetime. . Your well-being is important, and at ReviveHealth we believe healthcare should be Simple, Affordable and Accessible. In order to get the greatest benefit from your membership you should explore all we have to offer, including health coaching, mental health counseling, and you can take advantage of the savings in our online marketplace. To make it more convenient for you, we can deduct your membership fee from your credit card each month.

Yes, you may cancel at anytime prior to the next months billing cyle by contacting our customer support team. Please call, 888-335-8836

ReviveHealth provides services in several categories. View them all here.

Enroll online or from your smartphone - coming soon!

We think so. We offer a lot of people access to great care at an affordable price, as well as fantastic benefits. Most people would probably find our membership to be a great value.

However, if you absolutely need to see a physician in person, or if you need x-rays or other procedures, these will not be included in your membership. We also want to remind you that sometimes unexpected and costly care happens, so having a high deductible health plan to cover these needs is a wise decision.

As a Reviver, you have access to the ReviveMarketplace, an online store with discounts on services and products that include things like life insurance, auto insurance, electronics, and other "must have" items. In fact, you might save enough money on these purchases to pay for your membership!

Yes. The team at ReviveHealth started with a simple principle: people need care that is simple, affordable, accessible, and portable. Next, we created our program and then partnered with the highest quality, most reliable companies that deliver the services that met the goals of our program. This way, we have created a membership model that brings you tremendous value without breaking the bank.

The majority of acute care and chronic care medical conditions can be diagnosed and treated virtually. For acute or chronic conditions that cannot be safely managed virtually, your ReviveHealth provider may recommend an in-person visit, which is not a part of the ReviveHealth membership.

ReviveHealth providers are qualified to treat many conditions including but not limited to: Acne, Asthma, Anxiety, Cold/Flu, Depression, Diabetes, Migraine, Skin Rash, UTI, Acid Reflux, High Blood Pressure, High Cholesterol, Women's Health Concerns (Birth Control, Hormone Replacement, Osteoporosis, Sexual Health, and others), Men's Health Concerns (Prostate conditions, Erectile dysfunction, Low Testosterone, Hair Loss, Sexual Health, and others), Pediatric Conditions access to Pediatricians, Asthma, Cold/Flu, Skin Rash, and others).

Although we can take care of a lot of your healthcare needs, there are some things that need to be taken care of in person, and some things that should not be treated virtually. These would include: care for children under 3 years old, chest pain, shortness of breath or trouble breathing, confusion, severe headache, especially with a stiff neck or associated with sensitivity to light our sound, dizziness, trouble urinating and making low amounts of urine, disability evaluations, ADHD, bipolar disorder, other serious psychological conditions, and prescribing medications that are restricted (opioids, ADHD medications, benzodiazepines, etc).

ReviveHealth members are responsible for any costs related to in-person visits to physicians, x-ray departments, etc.

A biometric assessment with a complete metabolic panel is included with your ReviveHealth membership. Additional lab work is available from our lab partner Pixel for an additional fee. This is paid directly on the Pixel website. You have great options for your lab needs with Pixel by Labcorp . Just log into the Pixel website and there you will find many lab tests that you may need, with the choice of at home kits or in person sample collection.

Yes. Revive Healthcare members can continue to see their own traditional PCP. Additionally, ReviveHealth members have 24/7 access to healthcare even when their PCP may not be available. Or they can establish care with a Revive PCP for ongoing virtual care. Revive members can have medical records sent to their PCP for collaborative care.

It depends. Receiving care at an urgent care or convenience clinic is always an option. However, the distinct advantage of a Revive membership is unlimited access for virtual visits versus paying for each and every time someone uses urgent care or convenience clinics.

Call 911. Emergency situations require immediate attention and evaluations cannot be performed virtually. Your membership doesn't include any services that require an in-person visit, so you'll need to make your own arrangements for these services. Please remember the ReviveHealth is not insurance, so you will need to pay for additional services. We encourage you to protect yourself with at least a high deductible insurance policy in the event that unforeseen and costly care arises.

Children ages 3-17 can receive care and medications through an "add-on" to a relative's adult membership for an additional $39.

People age 18 and older are considered an adult and require an individual membership.

ReviveHealth members receive prescriptions from a list of 50 generic medications that will be offered at no additional charge. Additionally, there are approximately 500 generic medications that cost less than $10. Brand drug discount cards are also available.

If you have an active prescription with ReviveHealth, access our portal (coming soon!) to request a renewal.

ReviveHealth members have their medication delivered to their door, on the same day or within 5 business days, depending on the urgency of the need for the medication.

Wellness is a core pillar of the ReviveHealth membership and a personal commitment to making a change, so we give you the tools and support you need to begin your journey. But this is not something that can be accomplished in a month, which is why we encourage you to maintain your membership for the full year. You'll have access to a large volume of wellness information like self-taught wellness programs, and up to 4 sessions (30 minutes each) of personal health coaching each year. We also encourage you to get your biometric assessment (with the comprehensive metabolic panel) for the most accurate picture of your health.

You have great options for your lab needs with Pixel by Labcorp . Simply connect to their site from the My Health section of our member site. You will find many lab tests that you may need, with the choice of at home kits or in person sample collection. Labwork at Pixel is not included in your membership, and you will be able to pay for this on that site.

The wellness assessment isn't a requirement of your membership, but it is necessary for you to complete to get scheduled for health coaching.

In order to have a complete evaluation for a health coaching session, you need to complete your wellness assessment and biometric evaluation before you can sign up for your health coaching sessions on our Health Coaching Scheduler (coming soon!).

A biometric evaluation is an important part of a wellness assessment, and includes measurement of blood pressure, height, weight, and waist circumference. It also includes bloodwork that determines your blood sugar and cholesterol levels.

ReviveHealth has partnered with LabCorp for biometric exams. Just download a voucher from our website (coming soon!), and take it to a the nearest LabCorp office, (or qualifying Walgreen pharmacies). See which location is closest to you.

Our wellness assessment gives you good guidance around what areas to focus on. Our website has resources available like articles, self-help modules, and more to help with several conditions. If you'd like some additional one-on-one help, schedule a counseling session with a helpful counselor.

To sign up for mental health counseling, you'll complete the onboarding intake assessment via phone with our partner SpotLyte. Once you are paired with a practitioner, you'll complete a full intake assessment with them.

As a ReviveHealth member, you have access to discount pricing on additional services such as more in depth counseling, and visits with a psychiatrist. These services are available to you at a discounted price through our partner SpotLyte Health.